Accessibility Statement

Accessibility Features

Our website includes the following accessibility features:

• Keyboard navigation support throughout the site, including a "skip to main content" link.
• Semantic HTML structure with proper heading hierarchy for screen readers.
• ARIA landmarks and labels to identify page regions and interactive elements.
• Descriptive alternative text for all images.
• Sufficient colour contrast ratios between text and backgrounds.
• Responsive design that works across all screen sizes and devices.
• Form labels properly associated with input fields.
• Live region announcements for dynamic content changes.

Assistive Technology Compatibility

This website is designed to be compatible with common assistive technologies including screen readers (such as JAWS, NVDA, and VoiceOver), screen magnification tools, voice recognition software, and keyboard-only navigation. We test with multiple browsers and assistive technology combinations to ensure broad compatibility.

Physical Accessibility of Our Clinics

All our Sydenham, Bundoora and Williams Landing clinics are located at ground-level premises with accessible parking nearby. If you have specific accessibility requirements for your visit, please contact us in advance on 1300 935 952 and we will make arrangements to accommodate your needs.

Known Limitations

While we strive for full accessibility, some third-party content (such as embedded Google Maps on our Locations page) may not fully meet WCAG 2.1 Level AA standards. We provide text-based alternatives where possible, including full addresses and "Get Directions" links that open in Google Maps.

Feedback

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

Phone: 1300 935 952

Email: admin@completeheartcentre.com.au

We aim to respond to accessibility feedback within 5 business days.